Client Onboarding
The general onboarding path a client follows when new work starts, whether they are new to Web Wizards or adding a service. Service-specific steps live under Service Onboarding.
Modules
- 03.1
Overview
Who owns onboarding, what happens in what order, and what has to be true before delivery starts.
- 03.2
Internal Handoff
What sales passes to delivery, in what format, and what delivery confirms before work starts.
- 03.3
Productive Setup
SoonProject, budget, task template and time-tracking configuration in Productive.
- 03.4
Access & Assets
Accounts, platform access, brand assets and credentials we need before kickoff.
- 03.5
Client Kickoff
Running the kickoff, confirming goals and priorities, and agreeing the first 30 days.